Package & Shipping
We will ensure all products are packaged optimally and ship your promotional products in compliance with all of your instructions.
To ensure that your products arrive at their destination in personalized packaging and on time, we offer a professional and budget-priced order picking service. Upon request, we will even gift wrap your promotional items or enclose greeting cards, sample products or print material with the package.
Packaging and shipping costs are billed per order and based on actual expenses incurred. It goes without saying that we will provide you with an advance cost estimate and will notify you of the amount immediately so that you always know what the total cost of your order will be.
As a rule, we ship our products via package services, such as Deutsche Post, DPD, GLS and UPS. One exception is the shipment of fragile and bulky shipments, such as bone china, suitcases, picnic baskets, etc. These are handled by freight forwarders and billed separately based on the actual expenses incurred.
International shipping is also available. These shipments are also billed based on expenses including any customs clearance and handling charges.
The delivery time of goods in stock that do not require advertising placement is 2 to 4 business days for intra-Germany shipments if the order is placed by 1 PM. Deliveries of orders with advertising placement take 2 to 3 weeks after clarification of all order details and production release. Upon request, certain items can also be manufactured using our Quick Service. There is a nominal surcharge. We welcome your inquiries.
Have we got your attention? Get in touch! We look forward to arranging a meeting.